Firestone Complete Auto Care

Rudy De (East Texas Teks) 4 weeks ago

This place takes care of all your car needs, and the most important part is that its customer service is great. Visit Lee; he will give you great service over the phone or in person with the same great attitude.

Sara Ford a month ago

I want to give a huge shoutout to Tyler, the Service Manager! He went above and beyond to make sure everything was taken care of and that I was kept informed throughout the process. Tyler was professional, helpful, and genuinely cared about making sure I had a good experience. It’s refreshing to deal with someone who actually takes pride in their job and treats customers with respect. Tyler is definitely an asset to the company, and I would highly recommend him to anyone needing great customer service!

Gabby Andrews a month ago

They were absolutely amazing!! My tire kept losing air so I stopped by and turns out I had a nail in my tire! Tyler got me all patched up, he was very quick and efficient.

2 Kings 4:26 2 months ago

They went beyond standard Customer Service. They were more than fair and straight shooters in their conversations and the actual work performed. It’s refreshing to visit an auto repair shop and not have to worry about being scammed by shady tactics and double talk. Way to go team!!!

Ashley Dean 2 months ago

Great service! I appreciated that they went through everything that needed to be done. They showed pictures and took me back in the shop to show me and explain what was going on to give me the opportunity to weigh in and decide how to proceed.